Best Buy's secret intranet site exposed

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Highly Ranked

swoosh bnd @ Mar 3rd 2007 2:16PM

Why wouldn't people just use the local pick-up option anyway since you can do that and ensure the price?

Neutral

Philip S @ Mar 3rd 2007 7:43PM

Best Buy's in-store pickup is horrible. It always takes me at least 4 hours to get the confirmation email. Circuit City and CompUSA are light years ahead in this department.

Most of the time, the employees do know to check the external website, but I have had one not do that.

Neutral

Tek-E @ Mar 8th 2007 1:44PM

Wow. Are you defending them? Why should anyone HAVE to do that in order to get the price that can be verified on the external site (and on the registers by the way)? They're shady, and have been for some time. If you do some research, you will see that Best Buy has a terrible reputation; things seen/heard of, and unseen/unheard of to the public. Many State Attorney Generals DO NOT like Best Buy's business practices and haven't for years. Ohio's actually sued them for something (lemon policy & honoring warranty issues).

Intranet sites can only be accessed from inside store. The mere fact that it is made to look identical to the website, with the intent to get customers, who at that point are already there with the intent to buy, to pay a little extra to turn a larger profit, is FRAUDULENT and UNETHICAL period.

I know the store is cool and all, but its like defending the crime of a superstar athlete simply because he's famous. It's silly.

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